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Onyx Help, again!

Discussion in 'General Software' started by WestbankKurt, Jun 18, 2012.

  1. WestbankKurt

    WestbankKurt Member

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    New Orleans, Louisiana
    I now have a different problem and I hope someone has a simple solution. When I bring an Illustrator file into Onyx it wants to change the dimensions. What am I missing when it comes to A. bringing the file in to begin with or B. is it a matter of understanding in Preflight - Preview and Size how to manage width and height and magnification? I need some clear direction, please explain to me as in the most simple of terms.
    Thank you
     
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  2. HaroldDesign

    HaroldDesign Very Active Member

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    Aug 16, 2007
    Sounds like the default roll size for the media is too small for the art, and it's scaling it. I always check to see that the ratio is 1:1. If it isn't I know something is up.
     
  3. WestbankKurt

    WestbankKurt Member

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    Jul 1, 2009
    New Orleans, Louisiana
    Ratio?

    I am grateful for a response but am confused as to where this ratio setting would be in Onyx. Could you describe where it would be in very simple terms?
    Thank you
     
  4. TheSnowman

    TheSnowman Major Contributor

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    Aug 28, 2007
    Indiana
    Just look in preflight, and where it says "Magnification" make sure it says "1" under "Preview and Size".
     
  5. genericname

    genericname Active Member

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    Feb 27, 2009
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    What Kraig said, but also make sure the size of the media under "Maximum Print Area" on Preview tab is large enough to accommodate your image. If it's not, Preflight will shrink your image to fit within it, and not necessarily proportionally.
     
  6. Hoop2125

    Hoop2125 New Member

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    Dec 12, 2011
    Lowell, MI
    Why???

    Is there any way to stop Onyx from scaling files? Sometimes it does it if it is the wrong orientation. I guess i will just have to preflight each file.
     
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