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Need Help ONYX Postershop v. RIP Error

Discussion in 'RIP Software & Color Management' started by jprout, Mar 2, 2020.

  1. jprout

    jprout New Member

    Jul 30, 2009
    New England
    I am suddenly getting a rip error that quits the Postershop application altogether as soon as it is done ripping the .EPS files on a machine with Windows 10 Pro installed. I was printing a file at .1250% of actual size to see how the colors looked. I printed it twice and adjusted my color profiles and on the 3rd attempt it ripped and quit. It has been doing it ever since. I have almost 300GB of hard disk space available and plenty of RAM.

    HP L26500 Latex Printer

    Any help appreciated,
  2. greysquirrel

    greysquirrel Active Member

    Aug 13, 2015
    West Berlin, NJ
    I am assuming you are using illustrator or photoshop to create your files. How current are they?
  3. JBurton

    JBurton Signtologist

    Sep 28, 2017
    Have you cleared some of the files out of the work folders?
  4. unclebun

    unclebun Very Active Member

    Often when that happens it is because something is corrupt in the file you sent to it.
  5. jprout

    jprout New Member

    Jul 30, 2009
    New England
    I'm using Adobe Creative Suite 2019 for all of my apps. I went through and cleared out a few files from the Onyx>Work folder. Space or RAM doesn't appear to be the issue. I've uninstalled my ONYX v10.2.5.45 and reinstalled it. I was able to get it to RIP and process the same file last night but I erroneously made a copy of the wrong media files folder and now I am scrambling to replace the media profiles (OML) of the material we use.

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