Onyx/Roland Questions

[Rickey J]

I have a Roland XR-640 and a Roland GR-640. I am evaluating a copy of Onyx and have run into a few issues and wanted to see if anyone else was having the same issues.
The first thing is after I print something and take it to my cutter it will only find the first mark.
The second thing I have found is that it will not Auto Detect the media.

Onyx knows about the issue with the cutter and they are looking into it but I am scratching my head as to why it will not auto-detect the media.

Anyone else have either or both of these issues?
Thank you,

 

[White Haus]

We run our XR-640 out of Onyx and now that you mention it we do have a lot of issues with it "running out of space" when there's lots of width to work with. It seems to need to waste almost 2-3" of width so you can only really run 51" ish of jobs then waste the rest of the material. I guess that could be a side effect of it not auto-detecting the media.

We cut our jobs on a Summa S or F and have never had issues with it finding marks, so I would assume that's an issue with maybe the Roland sensors not playing nice with Onyx marks? Can you change the type of marks that you're using?

 

[rjssigns]

Get something other than Onyx. Yes, I have enough experience with it to develop and overall dislike for the program. Although Onyx would be a treat compare to the Rasterlink I have to run.

Just run VersaWorks for seamless integration and less headaches. Designed to work with Roland equipment, stupid simple and very few issues. I ran VW for years until I got back into Flexi.
Ran fleet wraps with VW along with all kinds of other work.