Onyx/summa 6/9 code problem - solved!

Hi guys, I made a thread about this but there were a few other questions bundled in but I got a fix for this so thought I’d share.

Basically, we have onyx 18.5 and a summa s series cutter. Using the barcode server for automated cutting.

When onyx generates a barcode for your cut file, it gives each end of the sheet a different code (so it knows which end of the sheet you put in). One end gets a 6 code, and the other a 9.

Basically, whenever we put the 6 code side in the cutter, then got it to read the barcode, the barcode server would say “sending file failed”. (Annoying as this was the end that came out the laminator so we had to put everything through the laminator again so the 9 code would feed into the summa first).

I contacted our summa seller (Art Systems) and they essentially said it was a “training error” - assuming they thought I was an idiot and could only make it read the marks one way somehow. I don’t know.

Then I contacted onyx direct, they seemed to know the problem and sent me a patch (which worked!). Though I did have to turn the “roll server” option off.

They did mention that it wasn’t on the website etc so it looks like you need to ask them direct (hence why I thought I’d mention it here). Or I kept the file just in case so if you run into the same problem, give me a shout and I’ll send the patch over.

Hope this helps someone! I realise I mansplained but hopefully this will help (and may help it show up in a google search if anyone tries that).

 

Sorry Phil, got mixed up between you and art systems lol. Hence the (will confirm). Apologies!