Onyx Thrive 19 suddenly bogged down

[White Haus]

All of a sudden Thrive is painfully slow............and I can't figure out why. No recent Windows updates, no changes to computer.

We're using it to print to 3 printers and send to 2 cutters and it's become painful to use, overnight.

Takes a full minute + to RIP/process any new file, and will take 30 seconds + to refresh when you select a cutter for the job.
Clicking on jobs in the queue or trying to changes settings will usually trigger the hourglass and "Not responding".

Anyone ever run into this? I'll try a clean re-install if I have to but would rather not.

Our queues were pretty full so I deleted 30GB worth of jobs in the "work" folder, and it made absolutely no difference.

Lots of room on both hard drives on the computer despite it being a few years old.

 

[GC Decor]

Did you clear just the Job Queues in Thrive ?? I think there is a separate folder in the main Onyx folder that holds job information as well that can be cleared.
When you RIP a Job you can Use Task Manager & Performance tab to check if your PC is having issues. Onyx can be demanding on older systems, High Memory usage is common.

 

[ikarasu]

Go into task manager when you're ripping, see if your HD is maxed, cpu is maxed, or ram is maxed - helps narrow down the problem