Paint Peeling on Vehicle Brought in

[rdm01]

We had a client drop off a van for a full wrap this morning. Our team was cleaning it when they came to me and had me look at a few problem areas. Looks like there are several areas where the paint isn't even bonded to the vehicle. I've attached some photos, one of the areas is were they were putting on some tape to test fit the graphics. When the tape was removed paint came with it.

Wondering what our options are. Vinyl is going to pull the paint right off, we wouldn't even be able to re-position.

Granted final decision is up to the client, who is on there way, but do you:

Remove all the paint you can and wrap the things with a big fat disclaimer?
Tell the client to see an auto body shop before we can complete any work?
Scrap the wrap all together?

Wish we would have caught this prior to printing...

 

[XtremeXccessories]

We usually let the customer know the issue and, if they want to continue, that there is absolutely no warranty or guarantee that the film will stay down in that area. Then primer the hell out of it and hope for the best.

 

[TXFB.INS]

if the paint is coming up when you apply tape..........
first thought is walk away, regardless of the disclaimer and the concerns voiced to the customer. your name will be dragged through the mud and will get the bad reputation.

If you do the work, get a high pressure washer and hammer the SH!T out of the paint removing as much of the loose stuff as possible, especially around the edges.

 

[rdm01]

If you do the work, get a high pressure washer and hammer the SH!T out of the paint removing as much of the loose stuff as possible, especially around the edges.

Sounds like one option. Body shop tells me they'd have to strip the whole vehicle and repaint. Seems like a bit of overkill, but then again not my area of expertise, and I don't know how much more of the paint is going to fail in the next 2-3 years.

 

[AaronSSsignsKC]

I would run away from that! It is just going to cause problems for you down the road. Wraps are a big liability under perfect conditions I wouldn't touch that thing.

 

[BIG EASY DOES IT]

Also if you do end up scraping paint off. Make sure you put some corrosion inhibitor on there to stop the rust from spreading to the rest of the car.

 

[Mike Paul]

I'd walk away.
It will fail in a short period of time and have your name attached to it until they run it into the ground.

Bad for your business...

 

[CreatedDesigns]

Sounds like one option. Body shop tells me they'd have to strip the whole vehicle and repaint. Seems like a bit of overkill, but then again not my area of expertise, and I don't know how much more of the paint is going to fail in the next 2-3 years.

The Bodyshop is completely correct and will be the best route for the customer there are many reason this happened. Ranging from not properly prepped primer, waiting to long to apply topcoat (usually 24hrs after applying Primer) Material age before use......you get the picture.

I suppose the shop could strip it down and then shoot a sealer and you could wrap over that, House of kolor makes a white sealer might be the way to go. sad but it is a classic case of not having enough money to fix it right and now they have to fix it again.

 

[Kwiksigns]

How many spots is it? is it all over the whole van? I would tell the customer the best option, fix it, but if he wanted to proceed, scrape off as much paint that wants to come off but not before telling him xx$ to do so.Some people really just don't care about the condition of their vehicle and if they get a few years out of it, awesome. You just have to be careful when applying the vinyl in those areas, not to pick it back up when you put it down. In extreme cases, we have had to grind some grummans that were really bad. But we always inform the customer

 

[rdm01]

Decision was made yesterday. They're taking it to a body shop. We asked that all failing paint be removed, and bare metal be sealed somehow. Once those two criteria are met we will apply the wrap.

Client was happy with this approach as well as the consultation/information provided.

Ryan

 

[OldPaint]

BEST MOVE........... you coulda made.
NOW FOR THOSE who said scrape the lose paint off, SPRAY PAINT SOME PRIMER/SEALER and then cover with vinyl............YOU will see that truck back in couple weeks with BUBBLES where you put the primer/sealer!!!!!!
also WHEN YOU GET THE TRUCK BACK from the body shop....... DO NOT WRAP IT.........FOR AT LEAST 3 DAYS PAST THE DAY IT WAS PAINTED................or you will see bubbles under the vinyl...........in a couple weeks.......

 

[OldPaint]

double post