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Try roller tension. We used to get head strikes all the time on a synthetic paper we run on a regular basis, reduced the roll tension and it has all but disappeared.
If it is smudging it is not curing. paper is a fine line between turning the heat up to cure without buckling the paper causing head strikes. I used to hate paper but since we got out HP latex I will print full rolls no problem. We mainly print SIHL 3686.
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