PC stopped detecting my USB for my ROLAND GX-24

[netsol]

Roland GX-24 Specifications

is it ACTUALLY a GX-24?
according to roland, it would only have a usb interface.
there would be no serial or parallel port on the back to plug into

please recheck model & serial # & if you don't mind post a picture

 

[JackiePR]

I'm sorry about the accident.
The picture was the best I could take. It is a GX-24 CAMM-1 SERVO serial # ZT51940 with USB and female Serial port on the right side.

NETSOL, today I ordered the cable you told me, the one in the link.

I want to make sure if I will be able to use the cable I ordered today alone without any adapter.
Or do I need to order a Null Modem adapter to use it?

 

[Attila Nagy]

The cable I just ordered is the one Netsol sent in the link he recommended me to buy. That is the one I am asking if I use that one once it arrives, if I can use that alone without any additional adapter. Just that new cable once I receive it.

Sorry for any confusion.

God bless.

The description does not clearly says it is a NULL MODEM cable (cross linked) but still could be. In default serial adapters are STRAIGHT. You might need a male-female Null modem dongle. Free to give a try. make sure baud rate settings are the same on the cutter and on your cutting software.

 

[JackiePR]

Hello Netsol. Hope you are fine. I just received the cable today. Let me know how to proceed.
Just in case, my time is just like the US eastern time at PuertoRico. Where are you at?

 

[JackiePR]

Hello Netsol. Hope you are fine. I just received the cable today. Let me know how to proceed.
Just in case, my time is just like the US eastern time at PuertoRico. Where are you at?

How is your family member that had the accident, are they OK?

 

[netsol]

Can you post a picture of the connectors on back of the machine?
I looked at spec sheet and it said your machine is usb only
prhps I download the wrong thing?

 

[JackiePR]

Can you post a picture of the connectors on back of the machine?
I looked at spec sheet and it said your machine is usb only
prhps I download the wrong thing?

 

[Terry01]

Have you tried connecting using the USB type B port?

 

[JackiePR]

Have you tried connecting using the USB type B port?

Yes that is how I used it previously until it stopped working

 

[Terry01]

Is it showing as a generic printer in control panel settings, under printers and devices. You may also need to change settings in cmos to recognize the cutter. Been years since I owned one of these, but remember it took some setting up for it to recognize it. Will also add that I have never run one on win 10, only had XP back then.

 

[JackiePR]

Netsol, I know you are busy and I don't want to take too much of your time, should I proceed to connect the cable and see what happens?

 

[JackiePR]

Hi, I ordered a male-female Null modem dongle and connected it. I got it to start cutting the word "LABORATORIO " but when it got to the last 4 letters "ORIO" it went crazy cutting across the letters it had already cut.
I was so happy until that happened....

Well it almost worked‍♂️.

 

[Attila Nagy]

That could be memory overflow. Most Roland cutters does not have all handshaking pins connected. still try set the same flow control setting on the cutter and your software. If your software supports full control over the serial port. Try disable RTS and CTS leave DTR only for flow control