Pdf cutting centers first

There may be nothing you can do. Most plotters cut "in order" based on how the file was designed. If you're using a Graphtec, there's an option called "Optimize Order" which can help. As far as what you can tell the customer, perhaps someone more familiar with the design-side of things can chime in.

Edit: I will add, though, that you may need to clean your pinch roller / grit roller and/or adjust the pressure and/or pinch roller positioning, etc., so that the media won't skew.

 

On Mimakis the option to optimize the cut order is simply called, "Sort". Most brands will have some sort of version of that.

 

What they said, but also here's an idea that is likely useless, but in Flexi you can manually assign the cut order and directions of paths. I'm sure other sign programs have some feature like this.

 

Graphtec has a corel plugin called cutting master. On the third or fourth tab, there is a cutting order drop down with speed priority, restrict media movement, or none. Restrict media can be tedious to watch, but it works well.
What software are you driving the plotter with?

 

Are they all one layer? Our cutter tends to just do it’s own thing if it’s all in one layer but if there’s multiple layers it’ll do them in order.