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Photos printing with a green tint.... SoljetIII XJ640

Discussion in 'Digital Printing' started by FSDesigner, Feb 12, 2019.

  1. FSDesigner

    FSDesigner Member

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    May 21, 2012
    Topeka, Kansas
    Hi Everyone!
    We have been, for some reason, asked to print several jobs lately that involve photographs - on canvas, on clear vinyl, on paper for framing... and the pictures are coming out super GREEN tinted. I've been talking with my technician and he suggests I make my files RGB and let my RIP (VersaWorks 5.5.1) convert it to CMYK and that should help with the green. I also have tried different profiles, none that seem to really work that well on photographs. I was wondering if anyone else has had and solved this issue and if there are any other suggestions I can try. My printer is a Roland SoljetIII XJ-640 ( I also have an XJ-740) 6 color ink (yes we use 3rd party ink). Thanks in advance!
     
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  2. Bruce Mello

    Bruce Mello Many years in the Production Business

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    Sep 11, 2018
    Long Island, NY
    Do nozzle print. Magenta or light magenta not firing?
     
  3. Andy D

    Andy D Very Active Member

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    Oct 20, 2014
    Hattiesburg, MS
    Back in the day, when I was a custom photo processor, photos taken under fluorescent lights always had a green tint & there was only so much you could do to color correct them...
    I'm not sure if it's the same for digital cameras though....
     
  4. McDonald Signs

    McDonald Signs McDonald Signs & Graphics

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    Feb 11, 2013
    Guin, Alabama
    This might not be your problem but....I have a Roland SC540 PRO II Print & Cut. I've had it since 2004 and have to have it "tuned up" ever so often to keep it printing well. Usually every two to three years. I ran into a problem a few years ago with my prints having a "green tint" to it. Especially noticeable in grey colors. I tried alot of different things and finally called Graphix Network. I think they called the problem linearization, where over time my printer began printing slightly different colors. They were very helpful and were able to send a tech out to fix the problem.
    I've used them several times over the years for things I couldn't fix and was very impressed with their professional work. They are very good too about diagnosing the problem over the phone
    and email BEFORE sending out a tech. Here is a link to them https://www.grafxnetwork.com/
     
  5. Andy D

    Andy D Very Active Member

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    Hattiesburg, MS
    I would print one to your desktop and see how it prints...
     
  6. SIGNTIME

    SIGNTIME Active Member

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    Aug 13, 2012
    NY
    We had this problem printing photos for wraps or anything else. I ended up downloading a profile from Oracal and I use their profile whenever i have anything with photos to print.
     
  7. JBurton

    JBurton Signtologist

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    Sep 28, 2017
    Arkansas
    I thought this had something to do with GCR(Gray Color Rendering?) values or something. Used to run into this on Onyx 10 with hp l25500. I think we ended up changing profiles in onyx and disabling the ICC option. Someone should know this better than I, but basically the printer knows the black ink is not black, so instead of rendering grayscale areas in one ink, the printer profile would know how much of what color to mix in with the black to achieve a decent gray. Sounds like yours has had something of that nature changed?
     
  8. Jun Lanon

    Jun Lanon Member

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    Oct 9, 2018
    California
    The green tint happens when ripping the file without spot white and your rip software's spot white and spot varnish is enabled. Re rip it again and double check the spot white is disabled.
     
  9. FSDesigner

    FSDesigner Member

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    May 21, 2012
    Topeka, Kansas
    Update: My printer technician suggested that with photos I change the files to RGB instead of CMYK and print on the Pre Press profile and it worked like a charm! I have no ide why or how, it just worked. It doesn't work with vector files... still have to use other methods to getting greys, but I'll take what I can get. Thanks everyone for your input.
     
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