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Plotter freezing on Model number

DD621

New Member
As soon as I turn it on, it starts up with (V3.00SWA HL >>>>) on the lcd screen, then after about 10-15 seconds it switches to (MODEL 7586) with a flashing cursor on the last number but none of the keys will respond. I was able to get it to work sporadically by shutting it off and on, but I had to send my file simultaneously or it would feed the whole roll. I can no longer get it to even do that. I only need it for about another 20-30 min's more to finish up this job. I'm open to any and all suggestions (short of taking a hammer to it !)
Thanks in advance to any replies
 
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