Gino
Premium Subscriber
Have a little bit of a dilemma here…
Up until about a year ago we were using as one of our cutting programs Gerber Graphics Advantage 4.3. Last February we upgraded all of our computers. Since we used Gerber the least, it was on a back burner to have up and running right away. After we installed it on our new system we found out it wouldn’t properly install for all sorts of reasons, so we put it back on the old computer. Well for some reason, it kept asking us for some code word or number to install again, which we long lost…. HOW, I don’t know, but we could never get it back on the old system. After talking to numerous Gerber reps and support, we found out that they won’t even help us if we paid them because they only go back to version 6. Okay, we gave into that, but the fact remains, we probably can’t get our old Gerber plt files to work on anything anymore. Does anyone have any ideas of how we could update our jobs so we can cut them again ??
We have a customer whose files weren’t updated on anything but plt and we can’t repeat this customer’s jobs. Can anyone think of a step we’re missing or someone we could talk to about this ?? I think if I even got a new program [which bugs the total crap out of me because I paid $3.000 for this one and they won’t help me], it won’t work. We have jobs that we can’t duplicate and now they’re starting to surface after a year. This is the third or fourth one and we forgot about certain ‘repeat jobs’ coming back into us.
thanks…
Gino
Up until about a year ago we were using as one of our cutting programs Gerber Graphics Advantage 4.3. Last February we upgraded all of our computers. Since we used Gerber the least, it was on a back burner to have up and running right away. After we installed it on our new system we found out it wouldn’t properly install for all sorts of reasons, so we put it back on the old computer. Well for some reason, it kept asking us for some code word or number to install again, which we long lost…. HOW, I don’t know, but we could never get it back on the old system. After talking to numerous Gerber reps and support, we found out that they won’t even help us if we paid them because they only go back to version 6. Okay, we gave into that, but the fact remains, we probably can’t get our old Gerber plt files to work on anything anymore. Does anyone have any ideas of how we could update our jobs so we can cut them again ??
We have a customer whose files weren’t updated on anything but plt and we can’t repeat this customer’s jobs. Can anyone think of a step we’re missing or someone we could talk to about this ?? I think if I even got a new program [which bugs the total crap out of me because I paid $3.000 for this one and they won’t help me], it won’t work. We have jobs that we can’t duplicate and now they’re starting to surface after a year. This is the third or fourth one and we forgot about certain ‘repeat jobs’ coming back into us.
thanks…
Gino