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Need Help Possible counterfeit ink??

Discussion in 'Roland' started by bigblocktrader, Feb 14, 2019.

  1. bigblocktrader

    bigblocktrader Member

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    Jan 14, 2012
    palm beach,fl
    changing print head when I ran out of Magenta ink, Replaced it and continued with my calibration,
    Now my red prints are a little orange,I now notice the label on new M cartridge is upside down and second label is missing compared to my others and the chip is different,

    so could I have a counterfeit label (ink) or do i have a M light? and how would i know if its M light?
     

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  2. Texas_Signmaker

    Texas_Signmaker Very Active Signmaker

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    Oct 21, 2016
    Frisco, TX
    That label does not match the others. One way you can tell if its counterfeit is check the serial number if there is one. Most counterfeits have the same serial number because they are too lazy to change it. Your suspicion is justified, the label is not aligned correctly and it's missing some labels.

    Call Toland and ask them about that batch info. If there are counterfeits running around, they may be interested.
     
    • Like Like x 1
  3. Jay Grooms

    Jay Grooms Printing, Printing, Printing......

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    Nov 20, 2018
    Burlington Wisconsin
    Yeah, looks a little sketchy to me, I'd call. Also, your water bill is due in 10 days.
     
    • Hilarious! Hilarious! x 2
    • Like Like x 1
  4. 2B

    2B Very Active Member

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    May 5, 2011
    TX
    I would be investigating more
     
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