I was printing on the Mutoh 1624 and the substrate got caught on the cover (was stuck inside). After a few minutes the printer powered down. It would not power up. I was told to unplug it - turn it on - wait 20 minutes - turn it off - plug it in and then restart it. It would only begin to power up (Valuejet appeared in display, then version 2.08, then it would click off.
Was told it could be motherboard or power board. We opened it up (was told to smell for any electrical burning smell but didn't detect any).
Any insights? Similar experiences?
Thank you in advance.
Was told it could be motherboard or power board. We opened it up (was told to smell for any electrical burning smell but didn't detect any).
Any insights? Similar experiences?
Thank you in advance.