Joseph,
Thanks for the info. BTW. it looks like your printing .020 thickness based on the label from your screen shot.
Do you also print direct to .030? That's obviously 50% thicker and closer to the print head. That might present a problem.
BTW, that Graphtec cutter you have is old style, right? I don't think they make that one anymore.
It's like an old iron tank. Keeps on running.