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Printing Issues with SP300v

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DarkSideofOZ

New Member
So I recently got this printer, which the seller told me had merely dried up print heads as an issue. (which turned out to be false) I replaced both heads and the black/blue one refused to work. after some reading/troubleshooting, I traced it down to a bad C4131 transistor on the main board. Now both heads are firing. Weee!!

So last night I did the alignment and bidirection calibrations, then I got Versaworks installed, updated to 5.3.2. I talked to the gentleman I got the printer from and he told me the roll of paper that I got from him and was using, used the GPPG glossy photo paper ICC profile. So I set that one and tried to print and this is the result:

[video=youtube;OuWdpGRl8Yc]https://www.youtube.com/watch?v=OuWdpGRl8Yc&feature=youtu.be[/video]

As you can see the ink doesn't adhere, and looks to just pool up on the paper. The temps were correct on the printer, and I can't imagine that paper needing a higher temp.

Any ideas on what my issue might be?
 
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amw

Longtime Members
Are you sure you're printing on the right side of the paper?
And did you feel the heaters....are they pretty hot?
Or maybe the roll is not printable with this type of ink, you said the previous owner was not correct about the heads...not to hard to belive they dont know about the roll of material they gave you.

Marsha
 
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DarkSideofOZ

New Member
J Hill Designs said:
did you measure the temps with an IR thermometer, or are they just 'set' correctly (ie do the heaters work)
Click to expand...

They are 37C (98 F) and 40C (104F) They are definitely physically hot. The printer shows the temps to be correct as well.

CS-SignSupply said:
What inks are being used? Is there a sticker/label inside the core of the media being used?
Click to expand...

The black ink is Roland, the others are some company I've never heard of (Wincom), the media has no markings on the core or back side of paper.

amw said:
Are you sure you're printing on the right side of the paper?
And did you feel the heaters....are they pretty hot?
Or maybe the roll is not printable with this type of ink, you said the previous owner was not correct about the heads...not to hard to belive they dont know about the roll of material they gave you.

Marsha
Click to expand...

I'm printing on the outside of the roll which is what I would assume is the printing surface since it's the surface that appears to have the luster coating. It's also the paper that was in the machine when I picked it up.
The heaters are indeed pretty hot. He had been printing posters out mainly, and I assumed he only ever used solvent ink in the printer, when I came to pick up the printer, this media was installed in the printer and the printer had solvent ink in it.
 
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alissa.miller

New Member
wrong material

This looks to me like you have an aqueous media/material in a Solvent printer. I would do as suggested earlier and put a roll of material in the machine that you know is made for solvent/ eco-solvent ink.
 
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alissa.miller

New Member
wrong media

glad to hear problem solved. :) i sell Roland printers and would bet money that they just gave you a media for aqueous inks.
 
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