Need Help Printing Problems HP Latex 365 HELP!!!!!

If you've truly done all that, only thing left is to try printing something else. Does it still happen with different artwork? Have you tried using a different profile with different passes?

 

By everything, do you include replacing print heads and cartridges and maintenance assembly in that list?

 

We had something similar but the lines weren't as rectangular. Have you tried cleaning the encoder sensor?

I cleaned ours and it fixed it for a bit, but a couple months later we had to replace the encoder strip and sensor.

 

Data cable? Those errors look too square to be anything other then some sort of data transmission problem. You replaced network or USB cables?

 

this is 100% a communication issue, data cable.. network cable.. something on the circuit board. Could be a lot of things - get a Tech in there so you're up and running again.

 

You have not tried everything.. Trying everything means you buy a new printer, new computer and start a new file, and probably replace the person doing it....THATS TRYING EVERYTHING

 

It does seem like a tech call is in order -- hopefully your Customer is understanding and can wait. My thought is the contacts in the carriage are making marginal contact and needed to be gently cleaned off. Perhaps there is one more thing to try: print a file with blocks of CMYK with ICC off so you get pure colors. Do the 'bars' only appear in the Black or also other colors? Clean the contacts for the printheads that are dropping out.

 

Try cleaning the sensors where the print heads are. Looks like a data communication issue and the print heads aren't firing when they're supposed to.

 

You didn't clean the contacts in the Carriage, unless I have misunderstood your posts. Did they find that just a Black printhead drops out or are more colors affected? Anyway, hopefully the techs can sort out the communication issue quickly.

 

I wish I had a dime for every time I’ve heard: we now have a tech here, and he said he has never seen this before!

 

Did anybody try reflashing the firmware?