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Prism Jet Extra....love+hate

MITCHATEXOTIC

New Member
Ordered replacement ink (mutoh) for my printer and when installed I got an error cod incompatible cartridge......suggested work around from sign war house install original cartridge start to print than swap to new cartridge.Wow talk about hokey...called my local mutoh dealer and they said that ther was a service upgrade that should of been installed before the machine shipped to me...now my original inks will be rendered in op ,and if I install The new cartridge had a smart chip installed.all the upgrade I have to sign away my warranty...Luckily mutoh tech is on his way this a.m. 125.00rush plus 250. upgrade....any on else stuck here or is it just me...I LOVE THESE BOARDS AND WOULD LIKE TO LOVE SIGN WAREHOUSE.....ARE THEY GOING TO LET ME RETURN MY ORIGINAL OEM"s FOR CREDIT...:help::help::help::help::help:
 

Bogie

New Member
And the translation, from txtese...

Someone other than Sign Warehouse screwed the pooch.
 

Compilla

New Member
You said that your new Inks have a smart cards.
Your are implying that your old one didn't, so it seems to me that you were shipped the wrong inks entirely, thus the incompatible ink error.
 
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