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problems sending a .pdf

Discussion in 'General Signmaking Topics' started by rushworks graphics, May 20, 2011.

  1. rushworks graphics

    rushworks graphics Very Active Member

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    Jun 29, 2010
    i'm having major issues sending clients a .pdf. i'm using cs3 and ps4. i'm saving in illy as an .eps, then saving it also as a .pdf. but when i send it to clients its blank! it shows there is a file attatched as it has kb. i also tried saving it via ps and saving again as a .pdf, this time though, its very pixalated when viewed and if you change the view option so you can see the line art it is blank.
    so..............what am i doing wrong?
     
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  2. John Butto

    John Butto Very Active Member

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    When you save it in Illustrator as a .pdf also check to see preview and it will pop up after you save it with a new window in Acrobat showing you how it looks.
     
  3. rushworks graphics

    rushworks graphics Very Active Member

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    ok, i'll check that box. when i send pdf's to out source some stuff we don't do inhouse we never have any problems!
     
  4. rushworks graphics

    rushworks graphics Very Active Member

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    ok, so i saved it again as a .pdf............and turned on the review after saving, and it comes up blank! i have no idea why it will not show up to view it! really stumped on this!
     
  5. John Butto

    John Butto Very Active Member

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    Do you have your artwork in the 8.5x11 area.
     
  6. jc1cell

    jc1cell Active Member

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    Make sure your artboard is set to the right size. At times I work with stuff outside of it and when I save as pdf, get a blank file.

    jc

    ***Edit

    John Beat me to it while I was writing.
     
  7. rushworks graphics

    rushworks graphics Very Active Member

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    darn it if you guys weren't right!!! lol.............man alive, that simple! thanks guys, i owe you a cold one!!
    matt
     
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