Problems with gradient in signlab

[klingsdesigns]

I can take customers file .eps import in versaworks and it prints fine. When I try and import into signlab i have to import to pdf. Gives me an error if i try and import to eps. In signlab after i add cutlines and what not. I go to print to versaworks as eps. When i print the gradient turns to lines. See attached.
Any ideas on how to fix this in the future. I am assuming its the converting to pdf part that is messing it up. So for now i just took the cutline and put it in the illustrator file with original eps and printing that way.

I would like to do it from signlab.

 

[d fleming]

Why aren't you using the signlab vpm?

 

[gabagoo]

What is Signlab vpm?

 

[d fleming]

Visual Production Manager

 

[HIGHSPEEDGRAPHIX]

I think you'll need to convert the fade to raster before saving it out to print, then you wont have that issue.

 

[klingsdesigns]

Why aren't you using the signlab vpm?

How would that help?

 

[d fleming]

Might help to be using the same software to rip instead of converting the file seven times to Sunday before sending to print. Or not, just a thought.

 

[klingsdesigns]

Might help to be using the same software to rip instead of converting the file seven times to Sunday before sending to print. Or not, just a thought.

I will try messing with it. I feel like it is when i import into signlab is where it is getting messed up.

 

[sign painter]

can you email me the file? and i will see if i can help?