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Production Manager freezing

Discussion in 'General Software' started by Merle, May 31, 2019.

  1. Merle

    Merle New Member

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    May 4, 2019
    Detroit, Mi
    Running HP latex print to cut 115 with HP Production Manager 12 if im not mistaken. Been running this program since february and for some odd reason anytime i click a function the whole program freezes. I have to close the program in task manager. I thought it was my cutter being on the wrong usb port so i tried to chage it but it froze. Then it let me delete the cutter to add it again, but when i went to add a new device it froze again. any help is greatly appreciated.
     
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  2. iPrintStuff

    iPrintStuff Prints stuff

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    Sep 3, 2018
    United Kingdom
    Might not be super helpful, but I’m running onyx and it freezes ALL THE TIME! I think this may be an issue with our IT as whenever I unplug the ethernet cable, it runs fine. I’d maybe try that? Even if it gets the cutter back that should help!
     
  3. Merle

    Merle New Member

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    May 4, 2019
    Detroit, Mi
    Crazy because I run Onyx at my regular job and it freezing as well, but i understand usually what im doing to cause it to freeze. When PM does it I'm usually lost. And my PC isnt even running an ethernet cord. idk

     
  4. Snydo

    Snydo Active Member

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    Mid Michigan
    If you have a ton of completed jobs in your Production Manager list try deleting them, PM gets wonky when it gets low on memory or disk space.
     
  5. Big Rice Field

    Big Rice Field Electrical/Architectural Sign Designer

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    Feb 24, 2012
    Phoenix, AZ USA
    I just read the header and no the topic. I was going to suggest a warm sweater or coat!
     
  6. Solventinkjet

    Solventinkjet DIY Printer Fixing Guide

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    Aug 2, 2011
    Denver, CO
    What kind of specs are you running on that computer? Sounds like a resource issue possibly.
     
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