Production Manager won't setup correctly

I am not really sure could your firewall in Windows XP be causing the problem?

 

Did you select to install any drivers when you installed the PM??

 

I'm with Jayhawk. They tell me the only stupid question is the one you don't ask, so...I'm asking. Did you install your profiles? You mentioned something that sounded like you didn't have any choices come up when you tried to select a plotter; that would usually indicate the driver or profile wasn't installed yet.


Hope this helps,

George

 

Are you trying to run flexi on two computers with one key or do you have two keys?
if you only have one key I don't beleve it will work. We have two programs (2 design & 1 computer Production, two keys ) and access through the network, And like Dennis said "Check that firewall"

 

Regulator,


I don't think you're dealing with a BIOS issue. Ultimately, for whatever reason the software isn't seeing the driver/profile for your printer. I'm curious if we're looking in the wrong direction. Did you follow all the instructions for your printer software installation when you got it? Did you go to the website for that printer and make sure you had the most updated fixes and or software updates/new drivers for it?
Once you've done those things, and if you still have no luck, look to make sure the path is correct for where the sign software is supposed to look for the driver. Go to the drivers folder within the sign software folder and make sure it's in there. I apologize for how simple this sounds, but if the software isn't seeing the driver, the driver's not in the place it's being looked for/or it hasn't been installed.

I'm saying all of this because I've ran into this before. It wound up being a misdirected location. I traced from the file I was looking for backwards to the place I was starting and the "link" wasn't going the right direction. So, just like checking addition with subtraction, double-check your folders and paths.

Good Luck,

George

 

I would recommed uninstalling on the suspect pc and reboot... then reinstall using a Default installation, (make NO changes to file pathes or the such). Once installed, reboot and try to run Flexi...

Are you trying to set up a cutter or printer? Regardless of which one, when you are prompted to Setup the device, make sure you have selected the appropriate class of drivers at the bottom: Vinyl Cutters | Hybrid Devices | Printers.

Not to say you are doing so but I have seen and heard of similar issues when tyring to run an illegal or cracked copy of Flexi.

Firewall software could be the cause of you issue as stated in other posts... Try this, go to EDIT and Preferences, click on the TOOL tab and scroll to Cut/Plot of the left side... Uncheck 'Connect using TCP/IP' and hit OK. Close Flexi and restart.

Hope some of this makes sense or helps.