Protected JPG files

[Morph1]

Hey all,

I just came across a strange situation, I have never seen this before with JPG files,
someone just sent me 2 files to print JPG format, when I attempt to import them into flexi I get nothing, not even a message from flexi no progress bar of import nothing,
the same happens with corel draw..., I import them into photoshop and they do open...
I cropped them out in PS and pasted them into a new file , over saved it as new jpg generated file and again it will not import into flexi...
Has anyone seen this happen before? what is the go around it please and thanks !

 

[SignMeUpGraphics]

Are you able to upload a file somewhere so we can test?

Alternatively, what happens if you open in Photoshop, save as TIFF, then try import in to Flexi?

 

[Fred Weiss]

You might want to check and see what the color mode and bit depth is set to in Photoshop. Alternatively, open a known to be good JPG in Flexi to eliminate Flexi as the cause of the problem.

 

[Morph1]

thanks for the reply,

Fred you may be up to something, I will check the color mode, it maybe the bit depth...
I will retest it when I'll get home and report back .

 

[SightLine]

I've run into this before and it turned out the files were just weird png files with the wrong extension. Our county GIS system, you can export a map view and it does them in this oddball format. Windows icon for the file works fine and Windows even previews it fine but Photoshop, Flexi, etc cannot open them. I just tried uploading one on here as an example and the forums software here detected it was a png with the wrong extension lol...

So just for grins, try renaming the extension to png instead of jpg. You can always change it back if it does not help.

I've also run into certain images that I had to use Gimp to open them and re-save them out in a format that was not jacked up.