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Question about Service note VG-540

Discussion in 'Roland' started by wesker, Mar 4, 2020.

  1. wesker

    wesker New Member

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    Mar 4, 2020
    Belgium
    Hello Everybody,

    I use for 3 years a roland VG 540 which works very well. I recently had an error code 0380 0080. With my previous Roland, I knew how to obtain a Service Note pdf which helped me a lot with troubleshooting. I quibbled in my machine.

    However, I cannot find the pdf service notes for the VG series. Does this exist or is it only accessible to the professional, and in this case, my request is illegal?

    Is the software for reading PEC files also reserved only for professionals?

    Many thanks for your answers!
     
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  2. woolly

    woolly Active Member

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    Sep 24, 2007
    Cornwall uk
    refers to a scan motor error according to google
     
  3. wesker

    wesker New Member

    19
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    Mar 4, 2020
    Belgium
    Thank you for your answer, I would have liked to have the notes service to better target the problem. I can't find the explanation for the prefix 0380
     
  4. Joe House

    Joe House Active Member

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    Feb 5, 2004
    WA
    0380 is a damper failure to fill error. 0080 refers to the right channel of head 4. First I would make sure that you have plenty of ink in Ink slot 5 which feeds the right side of head 4. If you have plenty of ink, in my experience, it could be a problem with the sensor that reads the empty status of that damper. I would visualize the damper and see if it is full or not, then check the sensor to see if it is working properly. These are the most common things that I've seen.

    Good Luck
     
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  5. wesker

    wesker New Member

    19
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    1
    Mar 4, 2020
    Belgium
    Thank you for your response which helps me! What tool do you use to identify that code 0380 corresponds to this damper? Unfortunately I do not have this code in the user manual.

    Thank you !
     
  6. wesker

    wesker New Member

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    Mar 4, 2020
    Belgium
    Ok I just found the service note for the VG, everything is ok, thank you !
     
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