Not rude at all, that is what they wanted. We had alot of other work done from what they said. They wanted it this way and in the end they are the customer.
I still don't understand this philosophy. Are they professional wrap designers - or are you? If you let your clients art direct you, than you're not really a designer at all - you're a computer operator, at best.
As a marketing professional, your job should be to listen to what they think they want, and give them what they need instead. That's why a customer normally chooses to hire a professional.
I can't say what went down in this instance, and I'm not trying to pick on you. But there seems to be an awful lot of guys who use this as a crutch; the ol 'The customer loved it and I got paid, so who cares what it looked like'.
I can tell you from experience, when you care more about a clients image than they do, you'll earn their respect far quicker than regurgitating exactly what they ask you to do.
After a finger fracture and subsequent surgery, with a second one coming in 6 weeks, I know a ton about pinky fractures and surgical techniques from researching the hell out of it. But I'm not about to tell my surgeon whether to use a dorsal approach to the incision or what type of silk to sew it up with. He's the professional, and he's earned my trust. I ask the questions, tell him what I'd like the outcome to be, but I'm not dictating to him how he arrives there. That's what he went to school for, and has the experience to know the best choices given my parameters.