Red box around image

[Hollywood]

Hey y'all, I haven't been on the form for years. But I've been fighting issue and I'm over it. When trying to open a EPS graphic a lot of times sent by customer it has an outline around it that I can't remove. I can only select the box itself and nothing contained inside of the box to adjust. I am using a very old version of flex sign, 7.6. I cut the image just fine so I know it's vector/EPS but not being able to change the colors of certain things inside of a design is aggravating. I've been doing it the hard way by cutting the image and scanning it back in and cleaning it up. But then certain files I can select everything like I want. Any help please, thanks

 

[weyandsign]

Try arrange->mask->unmask, it might be masked. When you unmask it deselect it then delete the black square on top of it. You may have to unmask multiple layers.

 

[Hollywood]

Someone told me to try that, I don't have unmask tab?

 

[JuanR SSTB]

Try right-clicking the object and seeing if there is an unmask option there. On my version of Flexi it is at the bottom of the flyout menu.

 

[Hollywood]

No not there?

 

[d fleming]

Just because it's an eps file doesn't mean it's a vector graphic. What does it look like in wireframe?

 

[weyandsign]

You don't have it under the Arrange menu? Keyboard shortcut CTRL+D
Could be your workspace? Goto File menu -> Workspace and make sure you're using Flexi 7 workspace

 

[Hollywood]

You don't have it under the Arrange menu? Keyboard shortcut CTRL+D
Could be your workspace? Goto File menu -> Workspace and make sure you're using Flexi 7 workspace

No it's not under the arrange tab. And when I went to workspace I don't see flexiI'm using default which I assume is flexI

 

[Hollywood]

Just because it's an eps file doesn't mean it's a vector graphic. What does it look like in wireframe?

It's not just this logo, trust me it is vector because it cuts fine, I can't convert to wireframe because it won't let me do anything with it but cut

 

[weyandsign]

CTRL+D not working either?

 

[weyandsign]

Somehow you don't have all the options in Flexi. I guess maybe you don't have the PRO version and those options aren't available? Not sure.

 

[rvolkers]

HIDE BOUNDING BOX!

 

[Hollywood]

CTRL+D not working either?

No CTRL D not working.

 

[Hollywood]

anyone with Flexi Sign willing to try to open this file and see if if they get the red box to go away? This is really frustrating when I cant select words inside the box to adjust sizing or colors

 

[unclebun]

Try ungrouping the object.

 

[weyandsign]

I'll open it and fix it for you.

 

[Hollywood]

Try ungrouping the object.

It won't let you

 

[Hollywood]

Can

I'll open it and fix it for you.

Can you message me your email and I will send it over, thanks