We are a digital printing company based in Sri Lanka, using a Taimes T1802 printer with a DX5 print head. Recently, we've been experiencing issues with our prints: the color red appears orange instead of a true red. This issue was not present a month ago, as those prints were displaying vibrant red. However, when I reprinted the same jobs now, the reds turned orange.
Despite this color shift, the printer's test patterns look fine, indicating that the printer's hardware is likely not the source of the problem. We use MaintopDTP software for RIP and control the printer with BYHX Printer Manager. I uninstalled and reinstalled both software packages, assuming there might be a configuration issue, but the problem persists.
Has anyone else encountered this issue or have any suggestions for resolving it? Could there be an issue with the software settings, or perhaps with color management profiles? Any insights would be appreciated.
Despite this color shift, the printer's test patterns look fine, indicating that the printer's hardware is likely not the source of the problem. We use MaintopDTP software for RIP and control the printer with BYHX Printer Manager. I uninstalled and reinstalled both software packages, assuming there might be a configuration issue, but the problem persists.
Has anyone else encountered this issue or have any suggestions for resolving it? Could there be an issue with the software settings, or perhaps with color management profiles? Any insights would be appreciated.