Where are the RGB files coming from?
RGB color space has a wider gamut, so your customers can give you colors that are physical impossibilities to ever achieve on a CMYK printer.
Have you just sent RGB file to your printer, instead of converting it first?
I only send RGB files, but most of them started as CMYK, when they are from my own designs.
I worry less about how my color looks on my monitor, & more about my test prints. I am not a color guru, like I would be if I were in the fine art reproduction business... or even the wholesale digital printing business... I don't calibrate my monitors, or make my own profiles... & I'll bet I represent the typical workflow of the vast majority of sign shops.
I have absolute respect for folks that understand that stuff... but I have had almost NO issues with critical color matching concerns that interfered with getting a job out & a satisfied customer.
I use the same procedures most of the time & have produced color charts using those procedures, & between the chart & the use of my chosen procedure... things are generally predictable enough for the level of perfection I lead my clients to expect.
I tell customers color matching is an exact science that may or may not always be possible with a CMYK printer, running outdoor durable inks... and if they want fine art reproduction, they have come to the wrong place.
If they want outdoor signage, there will be variances in the appearance of color, depending on the ever changing outdoor lighting conditions, as well as the inherent nature of color fading that does occur, even on 5 year durable print work. The variances of my color matching abilities are generally no more than those imposed by unavoidable environmental conditions, and are therefore a moot point.