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Need Help Roland BN-20 won't shoot ink.

rb27

New Member
The print head goes back and forth but no ink comes out. I replaced the assembly cap, still nothing. I've been told it may be the fuse, but I can't find the fuse. Looking for suggestions on how to fix it. Has anyone used Roland customer service to come out to fix anything?
 

Jim Hancock

Old School Technician
Probably a blown fuse on the mainboard, as you suspect. See the attached pic for the location of the fuse. It's in a holder and can be replaced. You can get replacement fuses here.
BN-20 mainboard.jpg
 

rb27

New Member
Probably a blown fuse on the mainboard, as you suspect. See the attached pic for the location of the fuse. It's in a holder and can be replaced. You can get replacement fuses here.
View attachment 174900
I tested the fuse and it tests good. Buying a new fuse anyway just to see what works. Will update next week or two. Thanks for the help.
 

Zoogee World

Domed Promotional Product Supplier
Alright, typically when it's the fuse, it will print the nozzle test, just not print anything else. My guess is that the head might be shot / clogged, but doesn't hurt to try the fuse first. You could try to connect a syringe to the line after the cap top and try to pull ink and see if anything comes through.
 

rb27

New Member
Alright, typically when it's the fuse, it will print the nozzle test, just not print anything else. My guess is that the head might be shot / clogged, but doesn't hurt to try the fuse first. You could try to connect a syringe to the line after the cap top and try to pull ink and see if anything comes through.
Got it, I have a fuse ordered, so I will try that first. Will probably just call a tech after that. Any suggestions on who to call?
 

Zoogee World

Domed Promotional Product Supplier
Got it, I have a fuse ordered, so I will try that first. Will probably just call a tech after that. Any suggestions on who to call?
I'd call your local Roland Dealer and speak to them, they usually have a tech on staff or could refer one to you.
 
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