Roland gs24. Not indicating “READY” on either computer

[Bwdesigns]

Hello. We’ve been using the desktop and laptop for operating the GS-24 via Corel2018 for years. Today, it refuses to respond. After the select roll, it does not indicate “READY “. on the panel ( I swear it always has). Upon sending a file , it awakes, but nothing. Nothing in queue. Uninstalled and reinstalled the Roland. Don’t know where to go from here.
Ideas? please and thankyou

 

[netsol]

It said it wasnt ready…
seriously how are you connected? Specs say only usb?
if so how did you switch? Usb switching device?
physically moving cable?

 

[cornholio]

There is a problem with the last Windows update, but this shouldn't interfere with the panel. Try media setup with USB unplugged.

 

[Terry01]

Plenty of threats stating the latest Windows update has caused problems. Uninstall the latest update.