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Roland GX-24 getting Printer In Error Status

Discussion in 'Roland' started by toonsign, Mar 22, 2019.

  1. toonsign

    toonsign Member

    Dec 19, 2005

    I'm trying to get my Roland GX-24 to cut vinyl and I keep getting the below message:

    Printer in error status

    I don't use the cutter very often and when I went to cut some vinyl last week the screen and setup were all wrong. Looks like it defaulted to 8 1/2" wide paper. Just looked like the software changed.

    Cut Studio works fine. I can create and do other things. I did a troubleshoot and the cutter is fine. The GX-24 is the default printer.

    Any help as to what to do next is appreciated.

    The cutter is about 5 years old and I've got maybe 50 hours on it and it's been working perfectly until now.

    Checked all cables and they are seated properly. I have no idea where the disc is as it's been a few years since I used it.

    I thank you in advance for your comments/suggestions.

    Melbourne FL

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