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Roland GX-500 won't communicate with Flexi

Discussion in 'Roland' started by OPTIMA GRAPHICS, Jul 26, 2011.

  1. OPTIMA GRAPHICS

    OPTIMA GRAPHICS New Member

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    Dec 20, 2010
    I am having an issue with my plotter.
    Yesterday, a fellow employee used the Cut/Plot option in flexi to plot out a menu board. Normally, all of our cutting is done through the Rip/Print option and selecting Contour job only.

    Later in the day, when we returned to cut another job, the plotter would not communicate with Flexi through the Rip/Print option. The job does not go into production manager or even display any error messages.

    I can run a test cut, and I can still use the cut/plot option, but that does not help me seeing as I need the plotter to read the registration marks.

    Does anyone know what is causing my cutter to not communicate?

    I have uninstalled and re-installed the driver, restarted both the computer and flexi multiple times with no results.
     
  2. CS-SignSupply

    CS-SignSupply Very Active Member

    Use the Preferences Manager to set the prefs back to Default.

    Then reboot, restart Flexi only. Create a test print/cut job and click RIP/PRINT icon.

    Should prompt you to setup the devices and move forward
     
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