Had this issue and the roland support was kind of stumped.
All of a sudden my printer will not print grey, it prints a magenta like hue in place of grey. If I do a white to black gradient it goes white to a goldish shade to reddish pinkish shade to black.
All other colors seem pretty much normal. It prints blue red yellow in a design all accurately, but anything with grey comes out a pinkish burnt browny shade.
Already checked profiles, no change, same profiles as before same files even. Also printed from another program had the same issue so it is definitely machine related.
Also I had a some ink in the bottom of the machine under the pumps.
So we figured it was pumps, put all new pumps in it, the new XC-540 style. Even has a firmware upgrade to show the new pumps. Fire the machine up and it is still doing the same.
Before the test prints were decent just 1 or 2 squiggles in black, however one of the light cyan strips was kinda choppy and not hitting all over.
Now after the new pumps the test print for that same bad light cyan is really sparce and might be hitting maybe 10% but its only one strip. The other strip prints nice and clean.
Im guessing a strip for each cartridge. But the ink levels for light cyan are good.
I guess what I am asking is; is it a head, a cap top, etc.... Curious if anyone has had the issue and can save me the hastle of replacing piece by piece until I find the right part that is causing the issue.
Any help would be greatly appreciated, would love to get the right fix or part to fix it on the next try. I feel like I may have replaced perfectly good pumps.
Also any idea on how to maybe save those pumps for future use? or are they pretty much gone now.
All of a sudden my printer will not print grey, it prints a magenta like hue in place of grey. If I do a white to black gradient it goes white to a goldish shade to reddish pinkish shade to black.
All other colors seem pretty much normal. It prints blue red yellow in a design all accurately, but anything with grey comes out a pinkish burnt browny shade.
Already checked profiles, no change, same profiles as before same files even. Also printed from another program had the same issue so it is definitely machine related.
Also I had a some ink in the bottom of the machine under the pumps.
So we figured it was pumps, put all new pumps in it, the new XC-540 style. Even has a firmware upgrade to show the new pumps. Fire the machine up and it is still doing the same.
Before the test prints were decent just 1 or 2 squiggles in black, however one of the light cyan strips was kinda choppy and not hitting all over.
Now after the new pumps the test print for that same bad light cyan is really sparce and might be hitting maybe 10% but its only one strip. The other strip prints nice and clean.
Im guessing a strip for each cartridge. But the ink levels for light cyan are good.
I guess what I am asking is; is it a head, a cap top, etc.... Curious if anyone has had the issue and can save me the hastle of replacing piece by piece until I find the right part that is causing the issue.
Any help would be greatly appreciated, would love to get the right fix or part to fix it on the next try. I feel like I may have replaced perfectly good pumps.
Also any idea on how to maybe save those pumps for future use? or are they pretty much gone now.
