Hello, I have cleaned the encoder strip, run ALL alignments, done the cleanings etc. When I print, I have a "shadow" to the left of the letters. When I ran the media gap adjustment, there are 4....The number 1 H1 & H2 printed with the shadow, but the others did not. Also when running the calibration, I have banding in the print as well as the test print. I hope Im making sense explaining this.... I really dont want to pay $150 for travel and $200/hr for the local ROLAND Tech to come out. Can yall help?