Roland sj-640 VS VersaWorks

[jeffcarr]

I've only been at my new job a week and learned that the guy I replaced had his own bad system of settings.
We had a Roland expert come in saturday & show us all proper media settings for our Roland XC-540

We now have a very nice list of media types, temperatures, etc for VersaWorks.
And it prints nicely on the 540.

The problem is, we could not get VersaWorks to add the SJ-640 as a printer.
It can be seen on the network, and ONYX has easily been printing on it.
But we have alot of color, media & profile problems using ONYX.

We really want to use VW for the 640
I know some about computers & networks, but not enough.
Is the problem the OS is VISTA?
Is it a network conflict?

What am I not seeing or doing?

 

[GTSTech_1]

You need to select "Mutiple" printer in Versaworks...i think it's under the prefences tab.

My .02

GTSTech_1

 

[Andrew O]

The SJ-640 pre-dates VersaWorks, so it requires a dongled copy in order to run from VersaWorks. The dongled copy does have a cost, but give us a call at (800) 542-2307 and press '2' for support and we can figure out your options.