Roland SP300V Heat Transfer Vinyl Wash Issue - Siser

Hey! I'm using a Roland SP300V with Versaworks (updated recently). Several customers have come to me lately that their heat transfer vinyls are looking scratched up when washed. In the last couple of months, due to the upcoming holidays, I've sold hundreds so I was skeptical that it was only a couple of customers. Same ink and ICC profile but paper roll may have changed. Using Siser Colorprint Easy. Long story short, I pressed one myself, waited 24 hours, washed and it looked crappy....all scratched up looking. Changed the ICC profile to TTRH and it still did it but not as bad. Heat settings at 35 and 45. Any ideas...ink?

 

Thank you for responding! I was beginning to think I was invisible

In testing, we definitely used the washing instructions advised. I switched to a new roll, print/cut, waited 24 to press, another 24 hours to wash and once again....still looks all scratched up. And this is a brand new roll so you are correct in that it may just be the colorprint. I have new ink arriving today to make sure it's not the ink.

Would you please share which brand you switched to when you stopped using colorprint?

 

Thank you so much for your help!