Jim Hancock
Old School Technician
I would suggest you "initialize the limit" and see if that improves things. As the caps on that printer end up at a common point at the pump, any air leak can cause issues at both heads. Initializing the limit realigns the home position of the heads exactly centered over the caps. From what I have read so far, and the pics posted, I suspect this is your issue. Two things to remember in this procedure. First, when it says move to cap position, be sure the head is locked in place. You will hear 2 faint clicks when moving to to the left to lock it in. Stop moving it as soon as your hear the second click. You know it's locked when you cannot push it to the left. Second, at the setting the cutter down position step, the cutter head should have automatically separated from the head carriage, and push the cutter head all the way to the left end of printer before hitting enter. Good luck and post your results please.