Need Help Roland SP540v printing diagonally

[Dejan Bojkovic]

Good evening everyone,
I have a Roland SP540v printer
From one time it started printing diagonally and the head went too far to the left of the roller.
Does anyone know what is problem.
Thank you.

 

[Jim Hancock]

Clean your encoder strip with a microfiber cloth and acetone.

 

[Dejan Bojkovic]

I did as you said, but then it printed diagonally on the other side.
After that, I removed the encoder sensor and ran a microfiber cloth through it. I used acetone for the tape and isopropyl for the sensor. I am very grateful to you for directing me to the problem and helping me to solve it.

 

[Dejan Bojkovic]

This was my first post on this forum and you helped me to solve the problem in a very short time. I am very grateful and wish you the best of luck in your future work.

 

[Jim Hancock]

You are very welcome. And you made the right choice on which chemical to use on which part. Just insure when you re-installed the encoder sensor, the encoder strip is centered in the slot and not touching either side of the opening of the sensor.