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Roland VP 540 head cleaning way to often!

Discussion in 'Roland' started by customeyez, Jul 2, 2012.

  1. customeyez

    customeyez New Member

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    Jul 2, 2012
    I have a 4 year old vp-540 and it keeps stopping to clean in the middle of a print. It stops about every 5 minutes and runs a cleaning. I've read about others having the same problem but haven't found the solution. I am running Eco-Sol Max Roland Ink. The printer will stop printing, head shoots to capping station, screen reads CLEANING and it does the clicks and ticks and then resumes printing.

    It started doing it a few Saturdays ago. The day before I had to change the Black and Magenta inks. I was printing mostly unattended that day so not sure if it started right away or not. After reading some people say that third party inks will cause the VP to do this I changed out the two cartridges with new ones again. The problem went away and printed fine. I decided to try to see which one was bad or if it was a fluke so I put the two back in and it started doing the cleaning thing again. I swapped the black back around with the one that was working fine and it kept cleaning so I swapped the magenta out for the one that was working fine and it has been doing the cleaning ever since.

    The periodic cleaning setting is turned to off, firmware is up to date, and I am really getting frustrated. Any help would be great.
     
  2. premiercolour

    premiercolour Very Active Member

    I believe it is the chip issue.

    We put a bulk system(four empty cartridge without chip to refill with bulk bottle) without chip on a VP540 before. It cleans every couple minute. After cartridge is chipped, problem was solved.

    1. Contact Roland for new chips.
    2. We have compatible chip for Eco Max $8/pc
     
    Last edited: Jul 2, 2012
  3. Fatboy

    Fatboy Very Active Member

    Yes it is the chip.:thumb:
     
  4. customeyez

    customeyez New Member

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    I went into the service menu last night and found that the printer is not recognizing any of the chips.
     
  5. Robert M

    Robert M Very Active Member

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    Chip

    Welcome to Roland's little trick to punish you for not running their inks in your printer. I wonder if that is legal?
     
  6. premiercolour

    premiercolour Very Active Member

    Take out any previous used chip from a Eco Max Cartridge. You can put them onto the new cartridge. It is color specific.
     
  7. customeyez

    customeyez New Member

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    Jul 2, 2012
    The problem is I am using Roland Cartridges but the machine is not recognizing them. I went into the service menu after downloading a service manual and tried signaling the cartridges. There is something wrong inside machine because it's not reading the chips.
     
  8. premiercolour

    premiercolour Very Active Member

    May it is the contact part that you push the cartridge to the printer. Check on that. That should be the only thing left to take a look. Or call the Roland dealer near you. They should able to trouble shoot for you.
     
  9. Andrew O

    Andrew O Merchant Member

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    I've asked Tech Support to give you a call and diagnose the issue.
     
  10. Kentucky Wraps

    Kentucky Wraps Kentucky Wraps

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    Weird thing is...why would ink cartridge status have anything to do with cleaning print heads?
    I've never had that problem and I've used both EcoSol Max and Solaris inks.
     
  11. customeyez

    customeyez New Member

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    Jul 2, 2012
    From what I gather Roland has set up the VP (and possible subsequent) printers to go into sabotage mode when you use a third party ink. Now their stupid system is malfunctioning in my printer and constantly cleans because it doesn't recognize the cartridges. I kinda wish I would have stuck with my trusty SP series printer. I sit here and watch my waste ink bottle fill while printing. Two calls in to Roland Tech support and I now have current firmware and a rebooted system and that's about it. The HP L26500 is looking better all the time.
     
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