Here is the text version of what you see in the video provided by crny1:
(Copy, save, print for future reference or to be able to help someone else.)
It's called LIMIT INITIALIZE. Basically when the machine "loses" itself, it has to be retold where to start printing, and how wide the printer is (where the cutter down position is).
This is the
BASIC procedure for
print/cut machines. Refer to the manual or service tech for your specific machine for any specific procedures.
- Turn MAIN POWER OFF
- Remove the sheet/media
- Remove the side cover to get access to the head carriage
- Make sure that the cut carriage and print carriage are connected.
- Turn MAIN POWER ON
- Press and HOLD the buttons in this order:
LEFT ARROW + UP ARROW + RIGHT ARROW
...then while holding all three buttons down press the POWER BUTTON.
- You should see the INITIALIZE LIMIT MENU
- Depending on the model, the caps will lower and the menu will prompt you to Set Capping Position. Move the head carriage (while still connected to the cut carriage) to the head locked position.
This position is critical to the success of the operation.
Move the head to the right until you hear the light click where the lock engages. You know that you are locked when you can no longer move the head to the left. Moving the head past this point (to the right will unlock it.) This can be a little tricky to find the first time.
- When you are locked, press enter
- The machine will display SETTING UP THE LIMIT and unlock the cutting carriage from the print carriage.
- Then the machine will display SET CUTTER DOWN POSITION. Physically move the cutting carriage all the way over to the left until it contacts the left wall, and the sheet cut knife is locked down. LEAVE THE CUT CARRIAGE THERE.
- Press Enter and the cut carriage will return to the print carriage.
- In a few seconds you should see INITIALIZE COMPLETE. If not, try again. Turn off the machine and turn it back on. You should be good to go.
This simple procedure solves many weird motor errors and other anomalies. A good head strike can sometime put the machine into a weird place, and this usually solves the problem.