Can I ask??
What material are you printing on?
He doesn't know what the head could have hit, then it would be visible on the other side as well. I think it's from the pressure damer , because that's why there are such dentsThose look like dents on the head surface. Dents usually mean the head hit something hard like a screw or some other metal object and wouldn't be covered under warranty. Also, the standard warranty here in the US is only 90 days.
I see a big dent on the other head that lines up with the other ones. It could have been something left on the platen like a screw or something. I'm not sure how the damper could cause physical damage to a head.He doesn't know what the head could have hit, then it would be visible on the other side as well. I think it's from the pressure damer , because that's why there are such dents
I see a big dent on the other head that lines up with the other ones. It could have been something left on the platen like a screw or something. I'm not sure how the damper could cause physical damage to a head.
the problem is the print carriage boardNew news, I cleaned my head with a cleaner and the test is ok
but half the head falls out again when pressed
What could be wrong ?
I don't think we have enough info, even for an intelligent guessthe problem is the print carriage board