City planners and inspectors are not qualified for and do not have the authority to engineer an installation, nor do they have the necessary licenses and insurance to perform that type of work. The most they can do is request "stamped" engineer drawings, and keep them on file.
If there is an insurance claim, those documents can be retrieved and analyzed by a qualified, licensed engineer. If it is determined the engineering was insufficient for the load, the contactor's insurance company may have limited liability, putting the liability for damages directly on the contractor. The contractor, in turn, can sue the engineering firm, most of whom are protected by Errors and Omissions insurance (those who aren't covered will have to pay out-of-pocket).
The purpose of getting a permit is to have this information on file. Without a recorded permit, it may be hard to determine who is liable if damages arise. Most inspectors are helpful, and their advice and suggestions can be valuable, but many have no clue whatsoever regarding engineering principles. In any case, they have no business dictating how a contractor should engineer any kind of project.
That said, many city planners and inspectors take it upon themselves to act as de-facto engineers. When they do, ask them for stamped drawings to protect your company from damage claims, and while you are at it request a certificate of Errors and Omissions Insurance. If they refuse to issue a permit after submitting all necessary documents, they can be successfully sued in court. Of course, this is impractical, and in most cases contractors will strive to have good relations with their local inspectors. But when they are over-reaching, occasionally they need to be called out.
Note: In Central Illinois, for a 4' x 8' installed 11' high from grade sign my engineer would call for two 24" holes 48" deep. That is a bit less then a yard of concrete and below the frost line. If I didn't need stamped drawings, I would probably auger two 18" holes 42" deep and use 6x6 treated posts - I know from experience that would be fine (usually about half the concrete the engineers call for, but they usually build in a 2.5x - 3x safety factor). Been in the business for 35 years and never had a footing failure.
Note 2: In my area, people put up 4x8 construction and commercial real estate signs time with 4x4 treated posts and 2' deep holes, usually adding a bag or two of concrete mix. No permit required. They blow over all the time.