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Need Help Sawgrass SG 400

Discussion in 'General Chit-Chat' started by JasonToledo, Aug 7, 2020.

  1. JasonToledo

    JasonToledo Member

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    Nov 14, 2018
    Toledo, Ohio
    Hello,

    My sawgrass SG400 has started printing lines on top of the image. I am using aftermarket ink, and not official sawgrass cartridges. Anyone know what is causing this?
     

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  2. mfatty500

    mfatty500 Active Member

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    May 10, 2010
    Sugar Grove, Ill
    You answered your own questions, you are not using Sawgrass Inks
     
  3. JasonToledo

    JasonToledo Member

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    Nov 14, 2018
    Toledo, Ohio
    So this is the issue and you've had this happen before? Just want to be sure to tell people the fix when I sell the item.
     
  4. mfatty500

    mfatty500 Active Member

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    May 10, 2010
    Sugar Grove, Ill
    I personally have not, I use an epson now for sublimation,but I have seen it on many other FB groups with the same issue, some have said there is a way to override it, but not sure how.
     
  5. iPrintStuff

    iPrintStuff Prints stuff

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    Sep 3, 2018
    United Kingdom
    Try the OEM Inks, if that sorts it, you have your issue. Remember you’ll need to run a few prints first for the ink already in the head to pass.
     
  6. JasonToledo

    JasonToledo Member

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    Nov 14, 2018
    Toledo, Ohio
    For that kind of investment I think 'll get a Epson Artisan 1430. I had a lot of issue with this printer since I got it back in 2017.
     
  7. iPrintStuff

    iPrintStuff Prints stuff

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    Sep 3, 2018
    United Kingdom
    I assume you’ve uninstalled/reinstalled everything software related?
     
  8. mfatty500

    mfatty500 Active Member

    813
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    May 10, 2010
    Sugar Grove, Ill
    Good luck finding an epson of any kind, as they ,sold out I do believe the 1430 is discontinued
     
  9. ad41061

    ad41061 New Member

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    Mar 22, 2020
    ireland
    Hi, I had the same issue when using the sawgrass print manager, this happened after an update. I now use Photoshop with an ICC profile for this printer, I have an SG800
     
  10. iPrintStuff

    iPrintStuff Prints stuff

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    Sep 3, 2018
    United Kingdom
    How much are the aftermarket inks saving you on this thing? Even with the right inks, the ink costs per unit are about £0.07 (UK) per mug. Our mugs start at £10 (get cheaper through bulk buying) but that’s still absolutely nothing compared to the finished price.
     
  11. JasonToledo

    JasonToledo Member

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    Nov 14, 2018
    Toledo, Ohio
    Yes. Sawgrass has been a absolute nightmare. I had a epson 1430 for doing laminated stickers and had worked excellent for that. Found out I could have turned it into a sublimation printer, sad I got rid of it.
     
  12. JasonToledo

    JasonToledo Member

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    Nov 14, 2018
    Toledo, Ohio
    I use illustrator. Can you link me to the profiles?
     
  13. JasonToledo

    JasonToledo Member

    28
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    Nov 14, 2018
    Toledo, Ohio
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