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Serial connection. PC to Mutoh Valuecut

Hi there.
Re: Windows 10 to Mutoh Valuecut. Serial connection on Mutoh to USB on PC.
I have a dodgy USB connection on my Valuecut. (I think someone tripped over the cable) Easy fix I thought :) switch to serial to USB. not so:-(
So close but so far. See photos one to three. Could it be a setting on photo5? I can't seem to find anything that I need to change on the Mutoh itself but May be I'm missing something? Serial driver is up to date and I tried rolling back to an older driver (photo 4) made no difference so went back to current one.
Any help is much appreciated. thanks Simon.
 

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