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Question Shopvox Alternative

Discussion in 'General Signmaking Topics' started by Dale D, Nov 10, 2020.

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  1. Dale D

    Dale D Member

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    Shopvox has its abilities, but what Im finding is, its way too much for a 1-2 person shop. All I need is square integration, ability to log monthly tax collected from sales, and ability to set up a hand full of products. Any suggestions to a more basic alternative??

    I have also tried their new version of Shopvox, but Im not impressed when they tell me I cant even add business cards to their list of items yet.
     
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  2. ColorCrest

    ColorCrest Active Member

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    Look into QuickBooks integration with Square. For your products, quickbooks (maybe online version only) offers the feature of "bundles" where you build your unique product from your products / services list.
     
  3. Dale D

    Dale D Member

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    1 option that quickbooks doesnt have is ability to send a proof that I know of.
     
  4. ColorCrest

    ColorCrest Active Member

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    The ability to send a proof was not included in your first post. So, go ahead and list the things you're really expecting. There are solutions out there.
     
  5. Zendavor Signs

    Zendavor Signs Member

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    When you say "way too much", are you talking cost or complexity of the program? SV is a bit to set up, but once you get there you are pretty set. If it is cost, going below $100 a month you are likely going to lose a lot of features. We only use a fraction of SV's capabilities, but the features we use are very valuable.
     
    • Like Like x 1
  6. Dale D

    Dale D Member

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    Its not as much the cost being below 100 p month.
    As far as options, yes proofing would be nice but if I have to, I can do it through Flexi.
    For 3 months, they have not been able to get ANY credit card reader to work. This makes it hard when you have a customer sitting right there waiting while I manually type in everything. And yes the set up is overwhelming. Especially since Im the only one really doing everything in the shop, I dont need all the production features.
     
  7. Zendavor Signs

    Zendavor Signs Member

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    You mean a credit card reader to connect directly into Shopvox? I didn't know that could be done. That stinks that it is broken now, support can't fix that? Do you get a lot of walk in traffic? We have Authorize.net set up and it is great. I can email a Sales Order or Invoice and send a payment link. Customer takes care of payment online. But we get very little walk in traffic.
     
  8. Dale D

    Dale D Member

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    I do get a decent amount of walk in traffic. Yes, I've had tech guys spend hours (over 3 months) on trying to fix it only with "well we don't know why its not working" They promised me that if I tried their new Beta version, it should be fixed. It does input the card number, (with a wrong exp date) but I still have to put in everything else. I reverted back to Pro for now.
     
  9. ProColorGraphics

    ProColorGraphics Very Active Member

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    I switched to Airtable. I too am a one man shop and it has worked great for me.
     
  10. Dale D

    Dale D Member

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    Is there a certain template that you would use to get started?
     
  11. Stacey K

    Stacey K I like making signs

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    1 person plus helpers here:

    Wave Accounting is FREE. It integrates with Square. Very simple to use, not complicated.
    Need to send out a PDF proof with a signature? PandaDoc FREE. Better than Adobe in my opinion.
    Need to keep jobs in order on your computer? Stardock Fences is FREE. Create a fence, name it and drop your job folder in, move it at every stage.

    I like free and simple.
     
    • Like Like x 1
  12. signage

    signage Major Contributor

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    U sound like most sign customers :p:D:eek:
     
    • Hilarious! Hilarious! x 1
  13. Ardor Creative

    Ardor Creative New Member

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    As a 1-2 person shop I also under utilize SV but synced with QB online I've been able to do everything I need between the two. I use QB for all my merchant processing, simply because it auto posts everything for me. I tried only QB for a while but found it very annoying and difficult to properly quote and manage jobs. I like how I can access SV from any browser, whether it's my phone, Mac or PC. I'll be honest, I did prefer SignVox but they won't offer it ever again.
    You mentioned business cards, when I logged into SV they had a handful of business card options presaved into my products.
     
  14. Dale D

    Dale D Member

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    ....and to top it off, late this past Friday, I could not get into my account for about 35 min and part of that was while I had customers standing there waiting for a receipt. Since I couldnt get into the account to get live help, I had to go to there web site and email support. It was almost as if their sertvers were down. I still had 238 mbps speed, and could access any other site. After about 32-35 min, it came back online and I was able to get back in.
     
  15. Stacey K

    Stacey K I like making signs

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    You should have a hand receipt book for emergencies. I've had no internet a couple times so either they trust you to email the receipt later or you use your receipt book then email later.
     
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