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Should I take this service call?

Discussion in 'General Chit-Chat' started by Texas_Signmaker, Nov 30, 2019.

  1. Texas_Signmaker

    Texas_Signmaker Very Active Signmaker

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    I didn't put it up and the owner doesn't know who did... it was installed less then a year ago.... Looks crazy

     
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  2. netsol

    netsol Member

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    can't view video, it wants me to sign in from ipad
     
  3. Texas_Signmaker

    Texas_Signmaker Very Active Signmaker

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    try it now
     
  4. brycesteiner

    brycesteiner Member

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    Not anchored at the bottom?

    Is it a frame with banner material?
    I saw a BestBuy store front sign the other day that looked like it was banner material stretched over a frame.
     
  5. Z SIGNS

    Z SIGNS Very Active Member

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    That's pretty scary looking.This needs to be fixed right now.
    I smell money on this one.
    These kind of jobs are fun.You don't have the to deal with the usual BS of making that sign happen.
    Quote em big BIG BIG bucks. I mean Texas size bucks.They will go for it.
     
    • Agree Agree x 5
  6. player

    player Major Contributor

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    Maybe it looks crazy if you have never built or serviced one, but it is a pretty standard looking box, face and frame. I don't get what the issue is. Put some screws back in the bottom. Or if necessary re-drill and possibly tap new holes if the others are machine screws (usually grub screws) and that is what is needed.
     
    • Disagree Disagree x 1
    • Informative Informative x 1
  7. Texas_Signmaker

    Texas_Signmaker Very Active Signmaker

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    o_O
     
    Last edited: Dec 1, 2019
    • Agree Agree x 1
  8. SignCorp Inc.

    SignCorp Inc. New Member

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    Looks like a typical extruded sign with a flexible face stretched in place. Hopefully the frame has a hinge you will face so you can take out the retainers and set screws and hinge the face open and then install mechanical fasteners. Obviously important to know what the building is made of whether it’s CMU or if it’s EFIS. Obviously the installers or the same company who sold a sign to them are substandard. Could be a shift in the same from a national company they use a local installer. Once you get in bed with this you are obviously responsible so I would overdo it. 3/8” toggles in Eephus or three agents red heads or lag bolts and CMU every 4 feet. I’m in Florida so everything is engineered to very high wind loads. Seal your penetrations for water intrusion as well.
     
  9. Texas_Signmaker

    Texas_Signmaker Very Active Signmaker

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    We have an installer in our area that is just lazy... I got a service call a while back on the sign below and they only had two lags holding the whole thing up. They did NOT seal the holes so water traveled back into the plywood backing and of course it came loose. I went back and used 6 toggle bolts behind the plywood and sealed them good... I charged them out the *** for a Saturday emergency call.

    0715170905.jpg
     
    • Like Like x 1
  10. ams

    ams Very Active Member

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    This is why local building officials go crazy with their codes.
     
    • Agree Agree x 4
  11. Texas_Signmaker

    Texas_Signmaker Very Active Signmaker

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    They are pretty lax in the city this sign is located in. You don't need permit for anything that is less then 12" protruding from the building... just gotta run it by planning and zoning... So that means no permits for channel letters, lighted cabinets, anything on the wall as long as it's 12" or shorter in depth... It's really the only city I know of that doesn't regulate these signs and I like it that way.

    If this sign falls and makes any kind of news I could just see city council meetings demanding more regulation...
     
  12. player

    player Major Contributor

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    I thought the face was open, but on closer inspection that's the box blowing off the wall. Yes it is a wow job. Hook on with a crane, open face and prop open, lag to wall.
     
  13. ams

    ams Very Active Member

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    That is odd, but it's only a matter of time.
     
  14. Johnny Best

    Johnny Best Very Active Member

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    So, no grub screws needed, now Tex is going to have to get the crane and lag it to the wall.
     
  15. Billct2

    Billct2 Major Contributor

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    Installed a year ago and owner doesn't have a clue?....sounds fishy to me.
     
    • Agree Agree x 2
  16. Gino

    Gino Premium Subscriber

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    I was just writing that exact same thought.

    I think that's a portal into the 6th dimension. I'd let it alone and let the pieces fall where they fall and tell the guy to put some orange cones around. That's gonna be a disaster from many views, especially who it falls on.​
     
  17. Texas_Signmaker

    Texas_Signmaker Very Active Signmaker

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    Sorry, meant to say manager. Its a national chain and he said he's contacted 10 people in his company and no one knows anything
     
  18. Billct2

    Billct2 Major Contributor

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    Still a BS response...
     
  19. Gino

    Gino Premium Subscriber

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    Correct.

    With that kinda attitude, I'd report it to the codes officer immediately and wash my hands of it. You can't do anything but help get the problem rectified.
     
  20. Texas_Signmaker

    Texas_Signmaker Very Active Signmaker

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    Frisco, TX
    I thought about it and was hoping maybe they knew who did the work... but since no permit was required that maybe they didn't. I THINK I know who did it and frankly the guy needs his *** chewed
     
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