I have had Signlab for over 20 years and never had a problem. My computer hard drive crashed and I had to buy a new computer. The new computer has Win 10 , I had to upgrade the Signlab to 10. The old version I was using was Signlab 7 and would not work with the Win 10 computer. I have been down for over 3 weeks trying to get this thing to work. Singlab works, but it woill not print. When I send it to the print program, it rips and then goes to hold. i have had Singlab techs on the phone. What is strange is we got it to work and it printed fine for about 3 days and now is back to the hold again. I have changed the Firewire cable and I have tried a Paallel to ubs cable. My printer is a JV3160 SP. need help. Thanks