Signlab 10 ai file import problem

[Joe B]

I have recently encountered a problem when importing ai files. As soon as I click to import the file in signlab print and cut the program closes (or crashes) What can I do to import ai files???

 

[jimdtg]

Can you attach that .Ai file?

 

[iPrintStuff]

Have you tried exporting to a more universal format? we always use PDF

 

[Bert Wondervan]

Bad ai file...

 

[iPrintStuff]

Bad ai file...

that would be the first suggestion but they said they’d had a problem with “files” which is plural. They’d have to confirm

 

[Zoe 247]

i have this problem too, it will import some files but it wont import adobe stock ai files, any ideas?

 

[jimdtg]

i have this problem too, it will import some files but it wont import adobe stock ai files, any ideas?

May problem come from Stock Ai version files are saved with newer version of AI that SL has not been supported yet?