sp300-v

[WOODBS]

My pc is not recognizing my sp300, is there a fuse somewhere to check? We had a lightning storm..We tried different cords, different computers...printer comes on, but no connection to computer..any help

 

[Mosh]

ZZZAAAPPPP! hope you had insurance!

 

[WOODBS]

yep..just wonder what might be fried? a board, ?

 

[cdiesel]

PM artbot or machtechserv.. they both seem to know their chit.

 

[kffernandez]

this happened to my SC-540. network board got fried after lightning hit a nearby tree.

the ground or some residual shock found its way through my router [probably through my dsl modem], and silently fried the network cards of all equipment connected to said router. pc network board/printer board/modem/router all had to be replaced. my SC-540 network board set me back about $1k.

i don't have an sp300, but i bet the pc/printer connection board is the culprit here.

 

[macmedia]

You may have a fried USB port. We may be able to repair it - but you may have to give it some time. We are usually repairing print-related issues with the Versacamm main boards but have mixed results replacing the USB IC chip. It's a lot cheaper to try this than to buy a replacement board (which we also should have in-stock).

Kent
Mac Media USA, Inc.
www.macmedia.com

 

[WOODBS]

need a signature on this one...like a "Jim Hancock"

 

[Gabriel]

Hi,

Hmmm...Check out the cable. Was the printer plugged in when the storm was taking place?

 

[DRamm76]

Definitley looks like a board was fried along somewhere. Do you have it on a battery backup or any kind of surge protection device? If the printer was plugged in when it happened then I'm pretty sure that's the case. if it's under warranty or a service contract you should be able to get this replaced fairly easily.

 

[WOODBS]

The usb chip was replaced and still no go. Does it sound like a new mainboard is the fix?