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SP540v not finding ink!!

Discussion in 'Roland' started by project29, Jul 30, 2009.

  1. project29

    project29 New Member

    Mar 16, 2007
    For some reason in the middle of the night my SP540v started to beep and it is saying that it cant find the ink??? Well they are full and resetting the power did not do anything. Roland service call did not help either. I am a state away from a repair shop and I know that wont be cheap.
    Please help!
  2. Sign Works

    Sign Works Very Active Member

    Nov 25, 2006
    Sacramento, CA
    PM Sent
  3. guillermo

    guillermo Member

    Jun 10, 2009
    Northridge, California
    it happened with my sp300v, I just put a rag between the cartridge and the metal slot for the cartridge and it beeped, detecting the cartridge, I remove the rag and beeped again, missing the cartridge, so I put the rag in it and left it until I use all the ink and then replaced with a new cartridge.
  4. joeshaul

    joeshaul Member

    Mar 23, 2008
    Hallo and welcome from the other side of the state (West Wendover, NV/Wendover, UT).

    The printer wakes itself up every few hours to do a head cleaning, so that is probably why it seemed to happen out of nowhere.

    As to what I'd do about it, I would pull the cartridge in question (or all of them if it isn't specfici, seems to me my 300 says "Replace Black" or blinks for the color). You should see two copper pads, ensure that those do not have any kind of buildup on them, you should be safe to clean them with rubbing alcohol, but leave it dry for a few before putting back in. If that didn't resolve it, then I'd check the cartridge holder. Since it thinks the ink is missing, I think it'd be an electronics problem, so would check cables and connections to see if maybe something came loose.

    If you do not feel safe working on your equipment, or if there is still any warranty, then I'd suggest getting a tech in. Our tech's two hours away (4 hours round trip), but luckily we only had to call once and we were covered by warranty (had to replace the old model pump). I was able to get the service manual from Roland, Fred also has it posted somewhere for contributing members on these forums, but when I called I didn't have any issue with them e-mailing it to me. It has all kinds of diagnostic and repair procedures in it, so that may be helpful as well.

    Good luck on getting it solved, hopefully it's just something easy like dirty contacts :)

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